We've heard it all.
These are the twelve most common things businesses tell us when they first reach out. If any of them sound familiar, you're in the right place.
12 problems · 12 direct answers
Every response reflects how we actually work. Not how we market ourselves.
I had a backup but it failed when I needed it.
Every backup we set up is tested before we ever call it done. We simulate a real recovery. Not just check that files exist. If it doesn't restore, it doesn't count.
How we keep every backup functional and verified.I don't know if my backups are actually working.
We monitor every backup job around the clock and send you proactive status updates. You will know before you have to ask and before it ever becomes a problem.
How we verify your backups are working around the clock.I can't afford downtime.
We design recovery architecture first, not last. Every solution is built around how fast you need to be back online. Not just how much data you need to store.
How we build your solution around your recovery time requirements.I got hit by ransomware.
We design your backup environment to be isolated and immutable. Ransomware cannot reach it. Your recovery point is always clean.
How we isolate your backups so ransomware cannot touch them.My current IT person set something up and walked away.
Every client gets a runbook. A documented, step by step recovery guide built specifically around their environment. If someone leaves, the knowledge stays.
How we make sure your backup always has an owner and a plan.I don't have IT staff to manage this.
That is exactly who we built this for. We handle everything from setup and monitoring to testing and reporting. You do not need an IT team. You have us.
How we deliver a fully managed service with no IT team required on your end.I don't understand what I have.
We walk you through everything we build, document it in plain language, and keep you informed on an ongoing basis. No black boxes, no confusion.
How we explain your backup in plain language anyone can understand.Compliance is starting to matter to me.
Our architecture, documentation, and testing practices are built with auditability in mind. When a client or vendor asks about your backup practices, you will have real answers.
How we design your backup with compliance and auditability built in.My current backup solution is too complicated.
We handle all the complexity on our end. What you see is a simple status update. Not a dashboard full of alerts you were never meant to manage.
How we give you visibility without the complexity.I'm paying for backup already but I don't trust it.
We will audit what you have. If it is solid, we will tell you. If it is not, we will show you exactly why and what needs to change. No pressure, just honesty.
How we audit your existing backup and give you an honest assessment.I'm scared of losing client data specifically.
We identify your most critical data first and build the architecture around protecting it.
How we build your backup around what matters most.I have no recovery plan.
The runbook we build for every client is your recovery plan. It maps every recovery point, every step, and every owner. When the day comes, you are not figuring it out. You are following a plan we already built together.
How our runbook becomes your complete recovery plan from day one.Sound familiar?
We built NetropolisIT specifically to fix these problems. Start with a free discovery call — no pressure, just honest answers.